Frequently Asked Questions

LAST UPDATE: OCTOBER 2, 2019

Check out our FAQ for more Technical Information, Quality Assurance, History, Inspiration, and Performance.

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Returns & Refunds Policy

How to Return an Item

Refunds

SALES & PRODUCT

How Do I Care About Of My Silicone Ring?

Our silicone ring are washable. You will need some warm water, a bit of dishwashing detergent, and a soft bristled brush. Mix together the soap and the water, then dip your mask in the water for a few minutes.After soaking, remove the plastic and gently scrub the silicon with the soft brush. If the mask has printed details on it and are not embossed or debossed, be careful not to scrub away the markings.

Am I Allowed To Modify The Item That I Purchased?

Please contact us in Support Page, and choose “Order Modification” from the subject to modify your item from your order.

SUPPORT & WARRANITY

How long is my Limited Warranty?

Gatifit warrants each of its products on which is distributed to be free from defects in materials and assembly for a period of 12-months from the date of purchase. Except for disposable products.

Standard Refunds

Don’t think your order is right for you? Don’t sweat it! FanBlue offers free and easy returns within 30 days after delivery – no questions asked! 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

What if I don't have a Proof of Purchase?

If you purchased directly from Gatifit.com, we may have a record of your purchase and can locate it for you. Just let us know the order number. If you do not have the order number we may be able to locate it using your name, address and e-mail address.

WHY WE ARE HERE

Our Story

The history of our factory since in the year of 1989, and during from the start rubber and metal manufactured are core business of us. Now Gatifit is continuously to build its own trademark in watches business. FanBlue designs and manufactures that have exceeded consumer expectations in the areas of watches.

Gatifit designs and manufactures appliances that have exceeded consumer expectations in the areas of wearable fashion. We objective is to continually drive the industry forward. Our R&D Team is at the forefront of innovation, that keeps our business focused clearly on the future needs of our customers.

Inspiration & New Technologies

New technologies and materials inspire new interactions and ways of thinking. Inspiration is a valuable resources we use.

Gatifit has worked with different industrials and bring the technologies from it and creates the new. New technologies and materials inspire new interactions and ways of thinking. Inspiration is a valuable resources we use.

Ramp up your workout. It keeps us mindful. it brings us together. It helps us to get up and get moving. We’re here to support creators. To improve their life. To live their lives. And to change the world. We design fitness gear, accessories that gets you moving, winning, and living life to the fullest. You deserve to look your best at all times – durable, sweat-resistant materials – giving you exactly what you need and want when selecting an activity. That’s why our products were designed with innovative designs and durable.

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