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Gatifit Support > Legal > Shipping
LAST UPDATE: July 1, 2022
Gatifit Online Store ships to the United States, Canada, Chile, Ireland, New Zealand, the United Kingdom, Uruguay, Australia, and Asia. If you do not live in one of the countries listed above, please contact us or email to [email protected]. PLEASE NOTE: the customer is always responsible for taxes and duties levied upon delivery and these costs will NOT be reflected in your purchase on Gatifit For Asia, shipments are sent via Fedex from our warehouses in Hong Kong and USA.
Estimated delivery time is 5-8 business days in the Asia, U.S. For all orders others country, the estimated time 10-15 business days. It is difficult to give an accurate estimation on shipping times since it all depends on the country and customs issues. Please understand that these are estimated transit times—it is always best to use your tracking number which is emailed with your confirmation.
Should a product be temporarily unavailable, we will display this information on the website and you will not be able to order the product. To accomplish your order you will be asked to enter your personal data and payment information. There is no need to set up an account.
Gatifit accepts payment by Visa, MasterCard or PayPal. Local charges such as import duties and/or sales tax may apply to countries outside of USA. These charges are at your expense and we recommend you to contact your local customs office for more information.
After you have placed your order we will send you a preliminary confirmation via email and normally process your order within 3 business days. Gatifit is run by humans, not robots. Please note that any orders will go out during normal business hours (Monday—Friday). Please allow 24–48 hours to update tracking information. Our office operates Mon-Fri except for public holidays. If there is a problem with your order, due to fradulant credit card use, stock availability, etc. we will inform you by email and offer to cancel the order if fitting. When your order is shipped, you will receive an email containing the final confirmation and tracking information for your order. For questions or concerns about your order, please use your tracking number.